Nursing Care Index

Pine Valley Community Village

Richland Center, Richland County, Wisconsin · CCN 525365 · For-profit (Corporation) · not part of a chain

CMS rates Pine Valley Community Village 3 of 5 overall as of August 2026. 80 certified beds, 67 residents a day on average. 21 citations on record from the current inspection cycles, 2 at immediate jeopardy; 2 fines totalling $97,311.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★★★ 5 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay3 / 3 of 5

Staffing

Total nurse staffing4.59582 hours per resident per day
Registered nurses1.12276 hours per resident per day
Weekend total3.94797 hours per resident per day
Nursing staff turnover45% (registered nurses 36.4%)
Administrators who left1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-01-14
complaint survey
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-29
2025-07-22
complaint survey
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · tag F0678
J Immediate jeopardy to resident health or safety; isolated Past Non-Compliance
2025-07-03
2025-07-22
complaint survey
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · tag F0730
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-08-06
2025-07-22
complaint survey
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Administration Deficiencies · tag F0941
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-08-06
2025-07-22
complaint survey
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies · tag F0944
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-08-06
2025-07-22
complaint survey
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Infection Control Deficiencies · tag F0945
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-08-06
2025-07-22
complaint survey
Provide training in compliance and ethics.
Administration Deficiencies · tag F0946
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-08-06
2025-06-30
complaint survey
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2025-07-21
2025-05-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2025-06-13
2025-05-22 Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · tag F0554
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-13
2025-05-22 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-13
2025-05-22 Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · tag F0759
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-13
2025-05-22 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-13
2025-05-22 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-13
2025-03-31
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2025-04-18
2025-03-31
complaint survey
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-18
2025-03-31
complaint survey
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Nursing and Physician Services Deficiencies · tag F0729
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-18
2025-03-31
complaint survey
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · tag F0730
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-18
2024-04-03 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-04-22
2024-04-03
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-22
2023-01-25 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-02-23

Fines and payment denials

DatePenaltyAmount
2025-07-22Fine$22,925
2025-03-31Fine$74,386

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
County Of Richland
Organization
5% or greater direct ownership interest100%1978-03-09
County Of Richland
Organization
adp of the snf1978-03-09
County Of Richland
Organization
operational/managerial control1978-03-09
Paulus, Brittany
Individual
adp of the snf2025-03-05
Sidhu, Sarfraz
Individual
adp of the snf2022-01-01
Paulus, Brittany
Individual
corporate director2025-03-05
Carrow, Stephen
Individual
managing control - governing body2024-04-16
Couey, Marc
Individual
managing control - governing body2024-04-16
Engel, Larry
Individual
managing control - governing body2024-04-16
Fleming, Julia
Individual
managing control - governing body2024-04-16
Hendricks, Alayne
Individual
managing control - governing body2025-04-16
Kramer, Sandra
Individual
managing control - governing body2024-04-16
Mckee, Richard
Individual
managing control - governing body2024-04-16
Miller, Mary
Individual
managing control - governing body2024-04-16
Schoonover, Randy
Individual
managing control - governing body2025-05-20
Severson, Kerry
Individual
managing control - governing body2024-04-16
Thompson, Tiffany
Individual
managing control - governing body2025-10-20
Turk, David
Individual
managing control - governing body2024-04-16
Williamson, Steve
Individual
managing control - governing body2024-04-16
Paulus, Brittany
Individual
operational/managerial control2025-03-05
Sidhu, Sarfraz
Individual
operational/managerial control2022-01-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Richland County.