Complete Care At Manitowoc LLC
Manitowoc, Manitowoc County, Wisconsin · CCN 525441 · For-profit (LLC) · part of Complete Care (85 facilities, chain average 3.1 stars)
CMS rates Complete Care At Manitowoc LLC 4 of 5 overall as of August 2026. 150 certified beds, 105 residents a day on average. 14 citations on record from the current inspection cycles, 1 at immediate jeopardy; 1 fine totalling $76,944.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 4 / 3 of 5 |
Staffing
| Total nurse staffing | 3.88652 hours per resident per day |
|---|---|
| Registered nurses | 0.91483 hours per resident per day |
| Weekend total | 3.39174 hours per resident per day |
| Nursing staff turnover | 41.5% (registered nurses 47.8%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-10-01 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-10 |
| 2025-10-01 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-11-10 |
| 2025-07-07 complaint survey |
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-08-07 |
| 2024-11-26 complaint survey |
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-25 |
| 2024-11-26 complaint survey |
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · tag F0803 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-25 |
| 2024-11-26 complaint survey |
Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-25 |
| 2024-07-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-08-16 |
| 2024-07-24 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-15 |
| 2024-07-24 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-16 |
| 2023-09-27 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
J Immediate jeopardy to resident health or safety; isolated | Deficient, Provider has date of correction 2023-10-25 |
| 2023-09-27 complaint survey |
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-25 |
| 2023-09-27 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-25 |
| 2023-09-27 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-25 |
| 2023-09-27 complaint survey |
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-25 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2023-09-27 | Fine | $76,944 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Eef Capital LLC Organization | 5% or greater direct ownership interest | 40% | 2018-06-01 |
| Snj Wisconsin LLC Organization | 5% or greater direct ownership interest | 60% | 2018-06-01 |
| Eef Capital LLC Organization | adp of the snf | — | 2018-06-01 |
| Manitowoc Property LLC Organization | adp of the snf | — | 2025-03-31 |
| Snj Wisconsin LLC Organization | adp of the snf | — | 2018-06-01 |
| Schlaff, Benny Individual | 5% or greater indirect ownership interest | 20% | 2018-06-01 |
| Schlaff, Nachum Individual | 5% or greater indirect ownership interest | 20% | 2018-06-01 |
| Silverberg, Nisanel Individual | 5% or greater indirect ownership interest | 11% | 2018-06-01 |
| Christel, Brianna Individual | adp of the snf | — | 2021-06-25 |
| Culp, Karen Individual | adp of the snf | — | 2020-02-03 |
| Giriyappa, Pradeep Individual | adp of the snf | — | 2025-03-31 |
| Grindheim, Cynthia Individual | adp of the snf | — | 2019-02-27 |
| Hellman, Yosef Individual | adp of the snf | — | 2018-06-01 |
| Schlaff, Benny Individual | adp of the snf | — | 2018-06-01 |
| Schlaff, Nachum Individual | adp of the snf | — | 2018-06-01 |
| Silverberg, Nisanel Individual | adp of the snf | — | 2018-06-01 |
| Stein, Shalom Individual | adp of the snf | — | 2018-06-01 |
| Hellman, Yosef Individual | managing control - governing body | — | 2018-06-01 |
| Stein, Shalom Individual | managing control - governing body | — | 2018-06-01 |
| Culp, Karen Individual | operational/managerial control | — | 2020-02-03 |
| Giriyappa, Pradeep Individual | operational/managerial control | — | 2018-06-01 |
| Grindheim, Cynthia Individual | operational/managerial control | — | 2019-02-27 |
| Hellman, Yosef Individual | operational/managerial control | — | 2018-06-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Complete Care At Manitowoc LLC.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Manitowoc County.