Shorehaven Hlth & Rehab Ctr
Oconomowoc, Waukesha County, Wisconsin · CCN 525560 · Non-profit (Corporation) · not part of a chain
CMS rates Shorehaven Hlth & Rehab Ctr 5 of 5 overall as of August 2026. 88 certified beds, 73 residents a day on average. 10 citations on record from the current inspection cycles, 2 involving actual harm; no fines on record and 1 payment denial.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / 5 of 5 |
Staffing
| Total nurse staffing | 5.40789 hours per resident per day |
|---|---|
| Registered nurses | 1.32755 hours per resident per day |
| Weekend total | 4.86984 hours per resident per day |
| Nursing staff turnover | 38.8% (registered nurses 13.6%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-03-05 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-17 |
| 2026-03-05 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-06 |
| 2025-06-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-07-08 |
| 2025-06-11 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · tag F0628 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-08 |
| 2025-06-11 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-08 |
| 2024-06-25 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2024-08-09 |
| 2024-02-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-03-14 |
| 2022-11-14 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2023-01-31 |
| 2022-11-14 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · tag F0644 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-01-04 |
| 2022-11-14 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-01-04 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-06-25 | Payment denial for 13 days from 2024-07-27 | — |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Cooper, William Individual | adp of the snf | — | 2024-12-05 |
| Karls, Emily Individual | adp of the snf | — | 2024-12-05 |
| Boray, Johathan Individual | corporate director | — | 2022-10-20 |
| Boyer-Ruan, Beth Individual | corporate director | — | 2023-10-19 |
| Buscemi, Alfonso Individual | corporate director | — | 2024-10-17 |
| Lammers, Joel Individual | corporate director | — | 2021-10-24 |
| Lentz, William Individual | corporate director | — | 2021-10-21 |
| Mayer, Roger Individual | corporate director | — | 2022-10-20 |
| Miller, Mary Individual | corporate director | — | 2021-10-21 |
| O'Malley, Mary Individual | corporate director | — | 2019-10-24 |
| Ratzel, Mary Lee Individual | corporate director | — | 2015-04-01 |
| Sokop, Mary Individual | corporate director | — | 2018-10-24 |
| Bergin, Scott Individual | corporate officer | — | 2024-06-10 |
| Holland, Philip Individual | corporate officer | — | 2021-10-21 |
| Cooper, William Individual | operational/managerial control | — | 2024-11-27 |
| Dahlke, Dale Individual | operational/managerial control | — | 2018-01-08 |
| Karls, Emily Individual | operational/managerial control | — | 2024-11-26 |
| Polinske, Bryan Individual | operational/managerial control | — | 2018-06-30 |
| Bergin, Scott Individual | w-2 managing employee | — | 2024-06-10 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Shorehaven Hlth & Rehab Ctr.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Waukesha County.