Vernon Manor
Viroqua, Vernon County, Wisconsin · CCN 525562 · Government (County) · not part of a chain
CMS rates Vernon Manor 4 of 5 overall as of August 2026. 80 certified beds, 50 residents a day on average. 17 citations on record from the current inspection cycles, 1 at immediate jeopardy; 1 fine totalling $12,649 and 1 payment denial.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 2 / 5 of 5 |
Staffing
| Total nurse staffing | 4.59459 hours per resident per day |
|---|---|
| Registered nurses | 0.8423 hours per resident per day |
| Weekend total | 4.22585 hours per resident per day |
| Nursing staff turnover | 45.5% (registered nurses 20%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-02-27 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · tag F0887 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2026-03-27 |
| 2026-02-27 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · tag F0585 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-03-27 |
| 2026-02-27 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-27 |
| 2026-02-27 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · tag F0582 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-27 |
| 2026-02-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-27 |
| 2026-02-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-27 |
| 2024-11-19 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-19 |
| 2024-11-19 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-19 |
| 2024-11-19 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-19 |
| 2024-11-19 complaint survey |
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-12-19 |
| 2024-07-31 complaint survey |
Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-08-19 |
| 2024-07-31 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-08-19 |
| 2023-08-28 complaint survey |
Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
J Immediate jeopardy to resident health or safety; isolated | Deficient, Provider has date of correction 2023-09-17 |
| 2023-08-28 complaint survey |
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · tag F0578 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-09-17 |
| 2023-08-28 complaint survey |
Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · tag F0583 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-09-17 |
| 2023-08-28 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-09-17 |
| 2023-08-28 complaint survey |
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-09-17 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2023-08-28 | Payment denial for 26 days from 2023-09-16 | — |
| 2023-08-28 | Fine | $12,649 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| County Of Vernon Organization | 5% or greater direct ownership interest | 100% | 2008-02-29 |
| County Of Vernon Organization | adp of the snf | — | 2024-12-26 |
| County Of Vernon Organization | operational/managerial control | — | 2024-12-26 |
| Gochanour, Kimberly Individual | adp of the snf | — | 2024-11-12 |
| Henry, Mary Individual | adp of the snf | — | 2024-12-30 |
| Kilmer, Bruce Individual | adp of the snf | — | 2025-01-04 |
| Lancaster, Rebecca Individual | adp of the snf | — | 2024-12-02 |
| Spitzer, Michael Individual | adp of the snf | — | 2024-12-02 |
| Walleser, Kevin Individual | adp of the snf | — | 2025-01-04 |
| White, Michelle Individual | adp of the snf | — | 2024-12-02 |
| Woody, Brian Individual | adp of the snf | — | 2024-12-02 |
| Henry, Mary Individual | corporate director | — | 2025-01-06 |
| Kilmer, Bruce Individual | corporate director | — | 2024-04-02 |
| Walleser, Kevin Individual | corporate director | — | 2024-04-02 |
| Gochanour, Kimberly Individual | operational/managerial control | — | 2024-11-12 |
| Henry, Mary Individual | operational/managerial control | — | 2024-12-30 |
| Kilmer, Bruce Individual | operational/managerial control | — | 2024-12-26 |
| Lancaster, Rebecca Individual | operational/managerial control | — | 2024-12-02 |
| Spitzer, Michael Individual | operational/managerial control | — | 2024-12-02 |
| Walleser, Kevin Individual | operational/managerial control | — | 2025-01-04 |
| White, Michelle Individual | operational/managerial control | — | 2024-12-02 |
| Woody, Brian Individual | operational/managerial control | — | 2024-12-02 |
| Henry, Mary Individual | trustee of the snf | — | 2025-01-06 |
| Kilmer, Bruce Individual | trustee of the snf | — | 2024-04-02 |
| Walleser, Kevin Individual | trustee of the snf | — | 2024-04-02 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Vernon Manor.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Vernon County.