Complete Care At Hales Corners
Hales Corners, Milwaukee County, Wisconsin · CCN 525596 · For-profit (Corporation) · part of Complete Care (85 facilities, chain average 3.1 stars)
CMS rates Complete Care At Hales Corners 3 of 5 overall as of August 2026. 62 certified beds, 56 residents a day on average. 17 citations on record from the current inspection cycles, 1 involving actual harm; 1 fine totalling $17,934.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★☆☆ 3 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★☆☆ 3 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 4 / 3 of 5 |
Staffing
| Total nurse staffing | 4.64217 hours per resident per day |
|---|---|
| Registered nurses | 0.86981 hours per resident per day |
| Weekend total | 4.28502 hours per resident per day |
| Nursing staff turnover | 64.7% (registered nurses 61.1%) |
| Administrators who left | 2 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-02-19 complaint survey |
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-19 |
| 2026-02-19 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-20 |
| 2025-12-05 complaint survey |
Let each resident or the resident's legal representative access or purchase copies of all the resident's records. Resident Rights Deficiencies · tag F0573 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-08 |
| 2025-12-05 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-08 |
| 2025-12-05 complaint survey |
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · tag F0925 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-12-08 |
| 2025-06-18 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-06-27 |
| 2025-06-18 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · tag F0628 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-06-25 |
| 2025-06-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-07 |
| 2025-06-18 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · tag F0692 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-07 |
| 2025-06-18 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-14 |
| 2025-06-18 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · tag F0810 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-07-07 |
| 2024-03-27 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2024-04-25 |
| 2024-03-27 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-04-25 |
| 2023-01-12 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · tag F0803 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2023-02-10 |
| 2023-01-12 | Perform COVID19 testing on residents and staff. Infection Control Deficiencies · tag F0886 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2023-01-13 |
| 2023-01-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-01-13 |
| 2023-01-12 | Ensure staff are vaccinated for COVID-19 Infection Control Deficiencies · tag F0888 |
C No actual harm, with potential for minimal harm; widespread | Deficient, Provider has date of correction 2023-01-13 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-03-27 | Fine | $17,934 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| PC Hales Corners Opco Holdco LLC Organization | 5% or greater direct ownership interest | 100% | 2025-05-28 |
| PC Hales Corners Topco Opco LLC Organization | 5% or greater indirect ownership interest | — | 2025-05-28 |
| Peace Capital Holdings II LLC Organization | 5% or greater indirect ownership interest | — | 2025-05-28 |
| Sms 2021 Trust Organization | 5% or greater indirect ownership interest | — | 2025-05-28 |
| Des Capital LLC Organization | adp of the snf | — | 2025-05-28 |
| Hales Corners Propco LLC Organization | adp of the snf | — | 2025-05-29 |
| Jrk Investments LLC Organization | adp of the snf | — | 2025-05-28 |
| PC Hales Corners Propco Holdco LLC Organization | adp of the snf | — | 2025-05-28 |
| PC Hales Corners Topco Propco LLC Organization | adp of the snf | — | 2025-05-28 |
| Peace Capital Holdings II LLC Organization | adp of the snf | — | 2025-05-28 |
| Sms 2021 Trust Organization | adp of the snf | — | 2025-05-28 |
| Des Capital LLC Organization | indirect ownership interest | — | 2025-05-28 |
| Jrk Investments LLC Organization | indirect ownership interest | — | 2025-05-28 |
| Bielinski, Renee Individual | adp of the snf | — | 2025-05-28 |
| Chang, Steve Individual | adp of the snf | — | 2025-05-28 |
| Jacobs, Sara Individual | adp of the snf | — | 2025-05-28 |
| Klugman, Jacob Individual | adp of the snf | — | 2025-05-28 |
| Ponce, Maria Individual | adp of the snf | — | 2025-05-28 |
| Sternbuch, Daniel Individual | adp of the snf | — | 2025-05-28 |
| Weissman, Malka Individual | adp of the snf | — | 2025-05-28 |
| Stein, Shalom Individual | corporate director | — | 2025-05-28 |
| Klugman, Jacob Individual | indirect ownership interest | — | 2025-05-28 |
| Stein, Shalom Individual | indirect ownership interest | — | 2025-05-28 |
| Sternbuch, Daniel Individual | indirect ownership interest | — | 2025-05-28 |
| Hellman, Yosef Individual | managing control - governing body | — | 2025-05-28 |
| Stein, Shalom Individual | managing control - governing body | — | 2025-05-28 |
| Bielinski, Renee Individual | operational/managerial control | — | 2025-05-28 |
| Chang, Steve Individual | operational/managerial control | — | 2025-05-28 |
| Hellman, Yosef Individual | operational/managerial control | — | 2025-05-28 |
| Jacobs, Sara Individual | operational/managerial control | — | 2025-05-28 |
| Ponce, Maria Individual | operational/managerial control | — | 2025-05-28 |
| Sternbuch, Daniel Individual | operational/managerial control | — | 2025-05-28 |
| Stein, Shalom Individual | trustee of the snf | — | 2025-05-28 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Complete Care At Hales Corners.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Milwaukee County.