Nursing Care Index

Complete Care At Southpointe

Greenfield, Milwaukee County, Wisconsin · CCN 525604 · For-profit (LLC) · part of Complete Care (85 facilities, chain average 3.1 stars)

CMS rates Complete Care At Southpointe 3 of 5 overall as of August 2026. 174 certified beds, 98 residents a day on average. 17 citations on record from the current inspection cycles, 2 at immediate jeopardy; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★☆☆ 3 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 3 of 5

Staffing

Total nurse staffing3.69908 hours per resident per day
Registered nurses0.70775 hours per resident per day
Weekend total3.36324 hours per resident per day
Nursing staff turnover47.4% (registered nurses 25%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-03-12 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2026-04-05
2026-03-12 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · tag F0851
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2026-04-05
2026-03-12
complaint survey
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0607
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-04-05
2026-03-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-04-05
2026-03-12 Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0602
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-05
2026-03-12 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · tag F0688
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-05
2026-03-12 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · tag F0628
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2026-04-05
2024-10-17 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-06
2024-10-17 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-18
2023-08-17
complaint survey
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2023-09-13
2023-08-17
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2023-09-13
2023-08-17
complaint survey
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · tag F0692
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2023-09-13
2023-08-17 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-09-13
2023-08-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-09-13
2023-08-17 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-09-13
2023-08-17 Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · tag F0757
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-09-13
2023-08-17 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · tag F0623
C No actual harm, with potential for minimal harm; widespread Deficient, Provider has date of correction
2023-09-13

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
PC Swi Holdco LLC
Organization
5% or greater direct ownership interest100%2022-06-01
PC Swi Topco LLC
Organization
5% or greater indirect ownership interest2022-06-01
Sms 2021 Trust
Organization
5% or greater indirect ownership interest2022-06-01
Des Capital LLC
Organization
adp of the snf2022-06-01
Jrk Investments LLC
Organization
adp of the snf2022-06-01
Peace Capital Holdings II LLC
Organization
adp of the snf2022-06-01
Sms 2021 Trust
Organization
adp of the snf2022-06-01
Southpointe Propco LLC
Organization
adp of the snf2022-06-01
Wi 6 Propco Holdco LLC
Organization
adp of the snf2022-06-01
Wi 6 Propco Topco LLC
Organization
adp of the snf2022-06-01
Bielinski, Renee
Individual
adp of the snf2025-07-11
Hellman, Yosef
Individual
adp of the snf2022-06-01
Kasombo, Esther
Individual
adp of the snf2022-07-11
Klugman, Jacob
Individual
adp of the snf2022-06-01
Patel, Surendra
Individual
adp of the snf2024-08-07
Rieber, Rebecca
Individual
adp of the snf2022-07-25
Sternbuch, Daniel
Individual
adp of the snf2022-06-01
Stein, Shalom
Individual
corporate officer2022-06-01
Stein, Shalom
Individual
indirect ownership interest2022-06-01
Stein, Shalom
Individual
managing control - governing body2022-06-01
Bielinski, Renee
Individual
operational/managerial control2025-07-11
Hellman, Yosef
Individual
operational/managerial control2022-06-01
Kasombo, Esther
Individual
operational/managerial control2022-07-11
Patel, Surendra
Individual
operational/managerial control2024-08-07
Rieber, Rebecca
Individual
operational/managerial control2022-07-25
Sternbuch, Daniel
Individual
operational/managerial control2022-06-01
Stein, Shalom
Individual
trustee of the snf2022-06-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Milwaukee County.