St Paul Elder Services, Inc.
Kaukauna, Outagamie County, Wisconsin · CCN 525617 · Non-profit (Corporation) · part of Franciscan Sisters Of Christian Charity (3 facilities, chain average 3.7 stars)
CMS rates St Paul Elder Services, Inc. 5 of 5 overall as of August 2026. 105 certified beds, 97 residents a day on average. 8 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★★ 5 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 3 / 5 of 5 |
Staffing
| Total nurse staffing | 4.80472 hours per resident per day |
|---|---|
| Registered nurses | 1.04947 hours per resident per day |
| Weekend total | 4.46828 hours per resident per day |
| Nursing staff turnover | 36.6% (registered nurses 33.3%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-03-26 complaint survey |
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-06 |
| 2025-06-16 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-06-17 |
| 2025-04-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-25 |
| 2025-04-02 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-25 |
| 2025-04-02 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-28 |
| 2025-04-02 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-25 |
| 2025-04-02 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-25 |
| 2024-09-26 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-11 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Amergis Healthcare Staffing, Inc. Organization | adp of the snf | — | 2026-01-13 |
| Davis Clinical Consulting Organization | adp of the snf | — | 2025-12-23 |
| Franciscan Sisters Of Christian Charity Sponsored Ministries, Inc. Organization | adp of the snf | — | 2025-12-23 |
| P&M Holding Group LLP Organization | adp of the snf | — | 2026-01-13 |
| Prn Health Services, Inc. Organization | adp of the snf | — | 2026-01-13 |
| Amergis Healthcare Staffing, Inc. Organization | operational/managerial control | — | 2025-07-01 |
| Davis Clinical Consulting Organization | operational/managerial control | — | 2025-01-01 |
| Franciscan Sisters Of Christian Charity Sponsored Ministries, Inc. Organization | operational/managerial control | — | 2010-03-15 |
| P&M Holding Group LLP Organization | operational/managerial control | — | 2011-01-01 |
| Prn Health Services, Inc. Organization | operational/managerial control | — | 2022-10-01 |
| Abel, Jackie Individual | adp of the snf | — | 2015-01-01 |
| Acker, Charleen Individual | adp of the snf | — | 2017-03-01 |
| Brady, Nicole Individual | adp of the snf | — | 2019-03-01 |
| Eiting, Clay Individual | adp of the snf | — | 2024-03-01 |
| Gage, Michael Individual | adp of the snf | — | 2019-03-01 |
| Hietpas, Pat Individual | adp of the snf | — | 2018-03-01 |
| Kienert, Kelsey Individual | adp of the snf | — | 2024-10-01 |
| Kohlmann, Joellen Individual | adp of the snf | — | 2024-03-01 |
| Lemke, Karmen Individual | adp of the snf | — | 2025-06-02 |
| Mashl, Megan Individual | adp of the snf | — | 2017-06-26 |
| Neville, Ryan Individual | adp of the snf | — | 2025-02-13 |
| Schroeder, Amber Individual | adp of the snf | — | 2022-07-19 |
| Vandehey, Paula Individual | adp of the snf | — | 2024-03-01 |
| Abel, Jackie Individual | corporate director | — | 2015-01-01 |
| Acker, Charleen Individual | corporate director | — | 2017-03-01 |
| Brady, Nicole Individual | corporate director | — | 2019-03-01 |
| Eiting, Clay Individual | corporate director | — | 2024-03-01 |
| Gage, Michael Individual | corporate director | — | 2019-03-01 |
| Hietpas, Pat Individual | corporate director | — | 2018-03-01 |
| Kohlmann, Joellen Individual | corporate director | — | 2024-03-01 |
| Lemke, Karmen Individual | corporate director | — | 2025-06-02 |
| Vandehey, Paula Individual | corporate director | — | 2024-03-01 |
| Schroeder, Amber Individual | corporate officer | — | 2022-07-19 |
| Abel, Jackie Individual | operational/managerial control | — | 2015-01-01 |
| Acker, Charleen Individual | operational/managerial control | — | 2017-03-01 |
| Brady, Nicole Individual | operational/managerial control | — | 2019-03-01 |
| Eiting, Clay Individual | operational/managerial control | — | 2024-03-01 |
| Gage, Michael Individual | operational/managerial control | — | 2019-03-01 |
| Hietpas, Pat Individual | operational/managerial control | — | 2018-03-01 |
| Kienert, Kelsey Individual | operational/managerial control | — | 2024-10-01 |
| Kohlmann, Joellen Individual | operational/managerial control | — | 2024-03-01 |
| Lemke, Karmen Individual | operational/managerial control | — | 2025-06-02 |
| Mashl, Megan Individual | operational/managerial control | — | 2017-06-26 |
| Neville, Ryan Individual | operational/managerial control | — | 2025-02-13 |
| Sabin-Wilson, Lisa Individual | operational/managerial control | — | 2025-09-15 |
| Schroeder, Amber Individual | operational/managerial control | — | 2022-07-19 |
| Vandehey, Paula Individual | operational/managerial control | — | 2024-03-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for St Paul Elder Services, Inc..
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Outagamie County.