Wi Veterans Home Moses Hall
King, Waupaca County, Wisconsin · CCN 525718 · Government (State) · not part of a chain
CMS rates Wi Veterans Home Moses Hall 5 of 5 overall as of August 2026. 192 certified beds, 184 residents a day on average. 17 citations on record from the current inspection cycles, 1 at immediate jeopardy; 1 fine totalling $23,520.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / — of 5 |
Staffing
| Total nurse staffing | 5.10236 hours per resident per day |
|---|---|
| Registered nurses | 1.01744 hours per resident per day |
| Weekend total | 4.59317 hours per resident per day |
| Nursing staff turnover | 32.6% (registered nurses 19.3%) |
| Administrators who left | 2 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-06-17 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Past Non-Compliance 2026-05-15 |
| 2026-06-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-07-17 |
| 2026-04-20 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
J Immediate jeopardy to resident health or safety; isolated | Past Non-Compliance 2026-02-05 |
| 2026-04-20 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2026-05-14 |
| 2026-04-20 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-05-14 |
| 2025-03-19 | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2025-04-15 |
| 2025-03-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-18 |
| 2025-03-19 | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · tag F0558 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-15 |
| 2025-03-19 complaint survey |
Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0610 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-15 |
| 2025-03-19 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-15 |
| 2025-03-19 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-15 |
| 2025-03-19 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-15 |
| 2024-01-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-02-05 |
| 2024-01-31 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-28 |
| 2024-01-31 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · tag F0757 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-28 |
| 2024-01-16 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-16 |
| 2023-08-01 complaint survey |
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-09-01 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2026-04-20 | Fine | $23,520 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| State Of Wisconsin Organization | 5% or greater direct ownership interest | 100% | 2014-07-01 |
| State Of Wisconsin Organization | adp of the snf | — | 2014-07-01 |
| State Of Wisconsin Organization | operational/managerial control | — | 2014-07-01 |
| Bond, James Individual | adp of the snf | — | 2023-01-09 |
| Britz, Bette Individual | adp of the snf | — | 2015-05-04 |
| Butterfield, Brad Individual | adp of the snf | — | 2024-11-04 |
| Cooney, Colt Individual | adp of the snf | — | 2024-12-02 |
| Fay, Susan Individual | adp of the snf | — | 2024-07-28 |
| Fernandez, Gina Individual | adp of the snf | — | 2024-01-14 |
| Flack, Nicole Individual | adp of the snf | — | 2020-03-15 |
| Kaza, Thanmayi Individual | adp of the snf | — | 2023-07-31 |
| Kimball, Polly Individual | adp of the snf | — | 2012-03-11 |
| Mork, Caitlin Individual | adp of the snf | — | 2021-07-04 |
| Parker, James Individual | adp of the snf | — | 2012-04-22 |
| Schulz, Jodie Individual | adp of the snf | — | 2023-04-23 |
| Servatius, Tammy Individual | adp of the snf | — | 2025-06-30 |
| Steingraber, Joni Individual | adp of the snf | — | 2025-06-30 |
| Thibodeau, Brian Individual | adp of the snf | — | 2011-10-23 |
| Bond, James Individual | managing control - governing body | — | 2023-01-09 |
| Parker, James Individual | managing control - governing body | — | 2012-04-22 |
| Servatius, Tammy Individual | managing control - governing body | — | 2025-10-14 |
| Bond, James Individual | operational/managerial control | — | 2023-01-09 |
| Britz, Bette Individual | operational/managerial control | — | 2015-05-04 |
| Butterfield, Brad Individual | operational/managerial control | — | 2024-11-04 |
| Cooney, Colt Individual | operational/managerial control | — | 2024-12-02 |
| Fay, Susan Individual | operational/managerial control | — | 2024-07-28 |
| Fernandez, Gina Individual | operational/managerial control | — | 2024-01-14 |
| Flack, Nicole Individual | operational/managerial control | — | 2020-03-15 |
| Kaza, Thanmayi Individual | operational/managerial control | — | 2023-07-31 |
| Kimball, Polly Individual | operational/managerial control | — | 2012-03-11 |
| Mork, Caitlin Individual | operational/managerial control | — | 2021-07-04 |
| Parker, James Individual | operational/managerial control | — | 2012-04-22 |
| Schulz, Jodie Individual | operational/managerial control | — | 2023-04-23 |
| Servatius, Tammy Individual | operational/managerial control | — | 2026-06-15 |
| Steingraber, Joni Individual | operational/managerial control | — | 2025-06-30 |
| Thibodeau, Brian Individual | operational/managerial control | — | 2011-10-23 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Wi Veterans Home Moses Hall.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Waupaca County.