Westward Heights Care Center
Lander, Fremont County, Wyoming · CCN 535034 · Non-profit (Corporation) · not part of a chain
CMS rates Westward Heights Care Center 4 of 5 overall as of August 2026. 60 certified beds, 55 residents a day on average. 9 citations on record from the current inspection cycles; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 4 / 4 of 5 |
Staffing
| Total nurse staffing | 3.72854 hours per resident per day |
|---|---|
| Registered nurses | 1.01254 hours per resident per day |
| Weekend total | 3.20813 hours per resident per day |
| Nursing staff turnover | 45.8% (registered nurses 46.7%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-05-22 complaint survey |
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · tag F0627 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-06-29 |
| 2025-03-27 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-16 |
| 2025-03-27 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-16 |
| 2025-01-14 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance 2024-08-09 |
| 2025-01-14 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance 2024-11-19 |
| 2024-01-11 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · tag F0698 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-09 |
| 2024-01-11 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-09 |
| 2022-11-03 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2022-12-01 |
| 2022-11-03 | Ensure staff are vaccinated for COVID-19 Infection Control Deficiencies · tag F0888 |
C No actual harm, with potential for minimal harm; widespread | Deficient, Provider has date of correction 2022-12-01 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Westward Heights Corp Organization | 5% or greater direct ownership interest | 100% | 1971-11-03 |
| Vetter Health Services, Inc. Organization | operational/managerial control | — | 2009-10-01 |
| Vetter, Eldora Individual | 5% or greater indirect ownership interest | 50% | 2009-10-01 |
| Vetter, Jack Individual | 5% or greater indirect ownership interest | 50% | 2009-10-01 |
| Kimber, Jeff Individual | corporate director | — | 2022-07-01 |
| Smith, Amy Individual | corporate director | — | 2022-07-01 |
| Baker, Betty Individual | corporate officer | — | 2009-10-01 |
| Cone, Lucy Individual | corporate officer | — | 2015-04-01 |
| Hubble, Lauren Individual | corporate officer | — | 2022-07-01 |
| Mckee, Dean Individual | corporate officer | — | 2022-07-01 |
| Nagy, Robert Individual | corporate officer | — | 2009-10-01 |
| Stuhr, Brian Individual | corporate officer | — | 2017-07-01 |
| Korell, Natalie Individual | operational/managerial control | — | 2015-04-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Westward Heights Care Center.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Fremont County.