Providence Holy Cross Med Ctr D/P Snf
Mission Hills, Los Angeles County, California · CCN 555074 · Non-profit (Corporation) · part of Providence Health & Services (8 facilities, chain average 3 stars)
CMS rates Providence Holy Cross Med Ctr D/P Snf 1 of 5 overall as of August 2026. 48 certified beds, 46 residents a day on average. 48 citations on record from the current inspection cycles, 1 at immediate jeopardy; 1 fine totalling $97,923.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★☆☆☆☆ 1 of 5 |
|---|---|
| Health inspections | ★☆☆☆☆ 1 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★☆☆☆☆ 1 of 5 |
| Quality: long-stay / short-stay | 1 / — of 5 |
Staffing
| Total nurse staffing | 9.92241 hours per resident per day |
|---|---|
| Registered nurses | 3.78029 hours per resident per day |
| Weekend total | 9.10709 hours per resident per day |
| Nursing staff turnover | 25% (registered nurses 26.8%) |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-03-27 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · tag F0694 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-04-17 |
| 2026-03-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-04-17 |
| 2026-03-27 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-17 |
| 2026-03-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-17 |
| 2026-03-27 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-17 |
| 2026-03-27 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-17 |
| 2026-03-27 | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-17 |
| 2026-03-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-17 |
| 2026-03-27 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-17 |
| 2026-03-27 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-17 |
| 2026-03-27 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-04-17 |
| 2026-03-27 | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · tag F0732 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has date of correction 2026-04-17 |
| 2025-12-11 complaint survey |
Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
K Immediate jeopardy to resident health or safety; pattern | Deficient, Provider has date of correction 2026-01-14 |
| 2025-03-27 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · tag F0835 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · tag F0552 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · tag F0558 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0604 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · tag F0757 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Implement a program that monitors antibiotic use. Infection Control Deficiencies · tag F0881 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · tag F0883 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-04-26 |
| 2025-03-27 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has date of correction 2025-04-26 |
| 2024-04-14 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0604 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · tag F0686 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · tag F0700 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Implement a program that monitors antibiotic use. Infection Control Deficiencies · tag F0881 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · tag F0550 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · tag F0694 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · tag F0640 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has date of correction 2024-05-06 |
| 2024-04-14 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
B No actual harm, with potential for minimal harm; pattern | Deficient, Provider has date of correction 2024-05-06 |
| 2023-09-29 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-10-15 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-04-14 | Fine | $97,923 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Providence Health & Services - Washington Organization | adp of the snf | — | 2026-04-21 |
| Sani And Eshaghian Md Inc. Organization | adp of the snf | — | 2026-04-21 |
| Providence Health & Services Organization | operational/managerial control | — | 2016-07-01 |
| Providence Health & Services - Washington Organization | operational/managerial control | — | 2012-08-08 |
| Providence Health System-Southern California Organization | operational/managerial control | — | 1966-01-01 |
| Providence St. Joseph Health Organization | operational/managerial control | — | 2016-07-01 |
| Sani And Eshaghian Md Inc. Organization | operational/managerial control | — | 2023-10-14 |
| Anderson, Donald Individual | adp of the snf | — | 2016-12-20 |
| Elmouchi, Darryl Individual | adp of the snf | — | 2025-04-01 |
| Hoffman, Gregory Individual | adp of the snf | — | 2020-10-01 |
| Kell, Jason Individual | adp of the snf | — | 2026-01-01 |
| Klein, Bernard Individual | adp of the snf | — | 2013-02-01 |
| Martin, James Individual | adp of the snf | — | 2023-01-13 |
| Newsom, Anna Individual | adp of the snf | — | 2022-05-13 |
| Sani, Sasan Individual | adp of the snf | — | 2023-10-14 |
| Blair, Richard Individual | corporate director | — | 2016-07-01 |
| Buck, Linda Individual | corporate director | — | 2025-01-01 |
| Crawford, Isiaah Individual | corporate director | — | 2012-02-01 |
| Dufault, Karin Individual | corporate director | — | 2025-01-01 |
| Hejna, Diane Individual | corporate director | — | 2016-07-01 |
| Hughes, Phyllis Individual | corporate director | — | 2016-07-01 |
| Kingston, Mary Beth Individual | corporate director | — | 2022-09-01 |
| Lyons, Mary Individual | corporate director | — | 2016-07-01 |
| Markham, Donna Individual | corporate director | — | 2024-01-01 |
| Murphy, Michael Individual | corporate director | — | 2020-01-01 |
| O'Quinn, Marvin Individual | corporate director | — | 2024-01-01 |
| Riojas, Rogelio Individual | corporate director | — | 2025-01-01 |
| Sorenson, Charles Individual | corporate director | — | 2019-01-01 |
| Sprunk, Eric Individual | corporate director | — | 2022-01-01 |
| Anderson, Donald Individual | corporate officer | — | 2016-12-20 |
| Elmouchi, Darryl Individual | corporate officer | — | 2025-04-01 |
| Hoffman, Gregory Individual | corporate officer | — | 2020-10-01 |
| Martin, James Individual | corporate officer | — | 2023-01-13 |
| Newsom, Anna Individual | corporate officer | — | 2022-05-13 |
| Anderson, Donald Individual | operational/managerial control | — | 2016-12-20 |
| Blair, Richard Individual | operational/managerial control | — | 2016-07-01 |
| Buck, Linda Individual | operational/managerial control | — | 2025-01-01 |
| Crawford, Isiaah Individual | operational/managerial control | — | 2012-02-01 |
| Dufault, Karin Individual | operational/managerial control | — | 2025-01-01 |
| Elmouchi, Darryl Individual | operational/managerial control | — | 2025-04-01 |
| Hejna, Diane Individual | operational/managerial control | — | 2016-07-01 |
| Hoffman, Gregory Individual | operational/managerial control | — | 2020-10-01 |
| Hughes, Phyllis Individual | operational/managerial control | — | 2016-07-01 |
| Kell, Jason Individual | operational/managerial control | — | 2026-01-01 |
| Kingston, Mary Beth Individual | operational/managerial control | — | 2022-09-01 |
| Klein, Bernard Individual | operational/managerial control | — | 2013-02-01 |
| Lyons, Mary Individual | operational/managerial control | — | 2016-07-01 |
| Markham, Donna Individual | operational/managerial control | — | 2024-01-01 |
| Martin, James Individual | operational/managerial control | — | 2023-01-13 |
| Murphy, Michael Individual | operational/managerial control | — | 2020-01-01 |
| Newsom, Anna Individual | operational/managerial control | — | 2022-05-13 |
| O'Quinn, Marvin Individual | operational/managerial control | — | 2024-01-01 |
| Riojas, Rogelio Individual | operational/managerial control | — | 2025-01-01 |
| Sani, Sasan Individual | operational/managerial control | — | 2023-10-14 |
| Sorenson, Charles Individual | operational/managerial control | — | 2019-01-01 |
| Sprunk, Eric Individual | operational/managerial control | — | 2022-01-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Providence Holy Cross Med Ctr D/P Snf.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Los Angeles County.