Nursing Care Index

Villa Valencia Healthcare Center

Laguna Hills, Orange County, California · CCN 555462 · For-profit (LLC) · part of Aspen Skilled Healthcare (35 facilities, chain average 3.7 stars)

CMS rates Villa Valencia Healthcare Center 4 of 5 overall as of August 2026. 59 certified beds, 53 residents a day on average. 42 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay— / 4 of 5

Staffing

Total nurse staffing4.46634 hours per resident per day
Registered nurses1.20646 hours per resident per day
Weekend total4.04709 hours per resident per day
Nursing staff turnover45.3% (registered nurses 40%)
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-01-21
complaint survey
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-02-06
2026-01-21
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2026-02-06
2025-10-10
complaint survey
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · tag F0558
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-30
2025-10-10
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-31
2025-10-10
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-31
2025-10-10
complaint survey
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental Deficiencies · tag F0909
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-31
2025-10-10
complaint survey
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2025-10-31
2025-05-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-06-12
2025-05-16 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-06-12
2025-05-16 Keep all essential equipment working safely.
Environmental Deficiencies · tag F0908
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-06-12
2025-05-16 Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · tag F0558
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-12
2025-05-16 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-12
2025-05-16 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · tag F0694
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-12
2025-05-16 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-12
2025-05-16 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · tag F0726
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-12
2025-05-16 Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-12
2025-05-16 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-12
2025-05-16 Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental Deficiencies · tag F0909
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-12
2025-05-16 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · tag F0925
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-06-12
2025-05-16 Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · tag F0814
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2025-06-12
2025-05-16 Implement a program that monitors antibiotic use.
Infection Control Deficiencies · tag F0881
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2025-06-12
2025-04-02
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2025-04-12
2025-02-20
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2025-03-17
2025-01-27
complaint survey
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-10
2024-09-05
complaint survey
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · tag F0552
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2024-10-04
2024-07-24
complaint survey
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2024-08-09
2024-06-13 PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · tag F0645
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-07-02
2024-06-13 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-07-02
2024-02-21
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-08
2023-10-04
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-10-27
2023-08-24
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2023-09-15
2022-11-10 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · tag F0801
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2022-12-10
2022-11-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2022-12-10
2022-11-10 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-10
2022-11-10 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-10
2022-11-10 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-10
2022-11-10 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · tag F0802
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-10
2022-11-10 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · tag F0803
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-10
2022-11-10 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · tag F0806
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-10
2022-11-10 Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies · tag F0813
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2022-12-10
2022-11-10 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2022-12-10
2022-11-10 Report COVID19 data to residents and families.
Infection Control Deficiencies · tag F0885
B No actual harm, with potential for minimal harm; pattern Deficient, Provider has date of correction
2022-12-10

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Alhv LLC
Organization
adp of the snf2020-08-06
Aspen Healthcare Services LLC
Organization
adp of the snf2023-01-01
East West Bank
Organization
adp of the snf2020-08-06
Jacaranda Healthcare Group LLC
Organization
adp of the snf2023-01-01
Moss Adams LLP
Organization
adp of the snf2020-08-06
Wells Fargo & Co
Organization
adp of the snf2020-08-06
Alhv LLC
Organization
direct ownership interest2020-08-06
Aspen Skilled Healthcare Inc.
Organization
indirect ownership interest2020-08-06
Jacaranda Healthcare Group LLC
Organization
indirect ownership interest2023-01-01
Alhv LLC
Organization
operational/managerial control2020-08-06
Bradshaw, Jeffrey
Individual
adp of the snf2023-01-01
Brady, Vern
Individual
adp of the snf2023-01-01
Case, Ryan
Individual
adp of the snf2023-01-01
Caslmon, Timothy
Individual
adp of the snf2023-01-01
Jurado, Frank
Individual
adp of the snf2023-01-01
Nordfelt, Spencer
Individual
adp of the snf2022-01-03
Paxman, Marcus
Individual
adp of the snf2023-01-01
Thompson, Stephen
Individual
adp of the snf2023-01-01
Tran, Roger
Individual
adp of the snf2017-07-01
Villahermosa-Calumpang, Cristina
Individual
adp of the snf2021-03-31
Bradshaw, Jeffrey
Individual
indirect ownership interest2020-08-06
Bradshaw, Peter
Individual
indirect ownership interest2023-07-07
Brady, Vern
Individual
indirect ownership interest2020-08-06
Case, Ryan
Individual
indirect ownership interest2020-08-06
Elsner, Eric
Individual
indirect ownership interest2020-08-06
Kirkwood, Jared
Individual
indirect ownership interest2020-08-06
Orgill, Craig
Individual
indirect ownership interest2020-08-06
Parti, Rajesh
Individual
indirect ownership interest2020-08-06
Parti, Shruty
Individual
indirect ownership interest2020-08-06
Paxman, Marcus
Individual
indirect ownership interest2022-04-01
Bradshaw, Jeffrey
Individual
individual is an owner, partner or trustee of any adp of the snf2025-09-15
Caslmon, Timothy
Individual
managing control - governing body2023-01-01
Thompson, Stephen
Individual
managing control - governing body2023-01-01
Caslmon, Timothy
Individual
operational/managerial control2023-01-01
Nordfelt, Spencer
Individual
operational/managerial control2022-01-03
Thompson, Stephen
Individual
operational/managerial control2023-01-01
Tran, Roger
Individual
operational/managerial control2017-07-01
Villahermosa-Calumpang, Cristina
Individual
operational/managerial control2021-03-31

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Orange County.