Nursing Care Index

Glendale Healthcare Center

Glendale, Los Angeles County, California · CCN 555609 · For-profit (Individual) · part of Cambridge Healthcare Services (32 facilities, chain average 2.5 stars)

CMS rates Glendale Healthcare Center 4 of 5 overall as of August 2026. 48 certified beds, 45 residents a day on average. 23 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★★☆ 4 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay4 / 3 of 5

Staffing

Total nurse staffing4.06424 hours per resident per day
Registered nurses0.42092 hours per resident per day
Weekend total3.77404 hours per resident per day
Nursing staff turnover26.4%
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-02-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2026-03-16
2026-02-20 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · tag F0726
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-03-16
2026-02-20 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-16
2026-02-20 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · tag F0693
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-16
2026-02-20 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-16
2025-09-17
complaint survey
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-10-09
2025-01-24 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-02-22
2025-01-24 Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · tag F0552
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-22
2025-01-24 Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · tag F0558
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-22
2025-01-24 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · tag F0580
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-22
2025-01-24 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-22
2025-01-24 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-22
2025-01-24 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · tag F0694
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-22
2024-09-09
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-09-25
2024-01-25 Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · tag F0814
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-02-22
2024-01-25 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-02-22
2024-01-25 Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · tag F0558
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-22
2024-01-25 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-22
2024-01-25 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-22
2024-01-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-22
2024-01-25 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · tag F0693
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-22
2024-01-25 Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · tag F0745
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-22
2024-01-25 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-22

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Win Win Enterprises, LLC
Organization
5% or greater direct ownership interest45%2003-03-25
1208 South Central Ave., LLC
Organization
adp of the snf2003-04-01
Bh Alliance
Organization
adp of the snf2003-04-01
Cambridge Healthcare Services LLC
Organization
adp of the snf2025-05-27
Professional Directions For Health Care
Organization
adp of the snf2025-07-12
Win Win Enterprises, LLC
Organization
adp of the snf2003-04-01
Cambridge Healthcare Services LLC
Organization
operational/managerial control2018-06-11
Professional Directions For Health Care
Organization
operational/managerial control2013-05-23
Anderson, Tiffany
Individual
adp of the snf2020-11-09
Butenko, Julie
Individual
adp of the snf2023-07-24
Capela, Heidi
Individual
adp of the snf2023-04-03
Hanna, Laila
Individual
adp of the snf2014-01-13
Hassell, Lance
Individual
adp of the snf2022-04-25
Lutz, Linda
Individual
adp of the snf2012-02-01
Marquez, Fe
Individual
adp of the snf2023-09-11
Moore, Amanda
Individual
adp of the snf2023-05-08
Salazar, Paulina
Individual
adp of the snf2020-12-14
Smedra, Ira
Individual
adp of the snf2003-04-01
Wintner, Jacob
Individual
adp of the snf2003-04-01
Smedra, Ira
Individual
corporate officer2003-03-25
Wintner, Jacob
Individual
corporate officer2003-03-25
Hassell, Lance
Individual
individual is an owner, partner or trustee of any adp of the snf2025-09-19
Anderson, Tiffany
Individual
managing control - governing body2020-11-09
Moore, Amanda
Individual
managing control - governing body2023-05-08
Anderson, Tiffany
Individual
operational/managerial control2020-11-09
Butenko, Julie
Individual
operational/managerial control2023-07-24
Capela, Heidi
Individual
operational/managerial control2023-04-03
Hanna, Laila
Individual
operational/managerial control2014-01-13
Hassell, Lance
Individual
operational/managerial control2022-04-25
Lutz, Linda
Individual
operational/managerial control2012-02-01
Marquez, Fe
Individual
operational/managerial control2023-09-11
Moore, Amanda
Individual
operational/managerial control2023-05-08
Salazar, Paulina
Individual
operational/managerial control2020-12-14
Smedra, Ira
Individual
operational/managerial control2003-03-05
Wintner, Jacob
Individual
operational/managerial control2003-03-25

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Los Angeles County.