Nursing Care Index

Redlands Comm Hosp D/P Snf

Redlands, San Bernardino County, California · CCN 555642 · Non-profit (Corporation) · not part of a chain

CMS rates Redlands Comm Hosp D/P Snf 4 of 5 overall as of August 2026. 16 certified beds, 11 residents a day on average. 9 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★☆ 4 of 5
Health inspections★★★★★ 5 of 5
Staffing★☆☆☆☆ 1 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay— / 4 of 5

Staffing

Total nurse staffingCMS withheld this rating (footnote 25)

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-12-04 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2026-01-01
2025-12-04 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-01
2025-12-04 Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · tag F0732
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-01
2025-12-04 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-01
2025-12-04 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · tag F0851
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-01-01
2024-11-08 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-02
2024-11-08 Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · tag F0638
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-02
2024-11-08 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-11-22
2023-11-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-12-12

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Redlands Community Hospital
Organization
adp of the snf1995-06-30
Redlands Community Hospital
Organization
operational/managerial control1995-06-30
Mok, Michelle
Individual
adp of the snf2015-02-01
Pai, Shantharam
Individual
adp of the snf2022-10-01
Sexton, Todd
Individual
adp of the snf2021-07-01
Stange, Della
Individual
adp of the snf2023-04-02
Thunell, Adam
Individual
adp of the snf2026-01-12
Volsch, Joyce
Individual
adp of the snf2022-06-13
Zirkle, Karen
Individual
adp of the snf2019-09-01
Alejandre, Theodore
Individual
corporate director2018-04-01
Beemer, Richard
Individual
corporate director2011-04-01
Contreras, Yolanda
Individual
corporate director2010-04-01
Emmerson, Willilam
Individual
corporate director2024-01-04
Hatfield, William
Individual
corporate director2001-04-01
Hodges, Robert
Individual
corporate director1997-04-01
Huynh, Klemens
Individual
corporate director2022-01-01
Jones, Walter
Individual
corporate director2024-01-04
Martinez, Jeffrey
Individual
corporate director2021-04-01
Mcbride, Gary
Individual
corporate director2023-04-06
Racadio, Sam
Individual
corporate director2012-04-01
Salvesen, Kathleen
Individual
corporate director2005-04-01
Snodgress, Carol
Individual
corporate director2013-04-01
Stange, Della
Individual
corporate director2023-04-02
Umeda, Alvin
Individual
corporate director2006-04-01
Waner, Neal
Individual
corporate director2017-04-01
Weisser, Stanley
Individual
corporate director2002-04-01
Holmes, James
Individual
corporate officer1988-07-01
Mok, Michelle
Individual
corporate officer2015-02-01
Sexton, Todd
Individual
corporate officer2021-07-01
Stange, Della
Individual
corporate officer2023-06-12
Thunell, Adam
Individual
corporate officer2026-01-12
Volsch, Joyce
Individual
corporate officer2022-06-13
Zirkle, Karen
Individual
corporate officer2019-09-01
Mok, Michelle
Individual
operational/managerial control2015-02-01
Pai, Shantharam
Individual
operational/managerial control2022-10-01
Sexton, Todd
Individual
operational/managerial control2021-07-01
Stange, Della
Individual
operational/managerial control2023-04-02
Thunell, Adam
Individual
operational/managerial control2026-01-12
Volsch, Joyce
Individual
operational/managerial control2022-06-13
Zirkle, Karen
Individual
operational/managerial control2019-09-01

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in San Bernardino County.