Nursing Care Index

San Francisco Towers

San Francisco, San Francisco County, California · CCN 555728 · Non-profit (Corporation) · part of Front Porch (9 facilities, chain average 4.8 stars)

CMS rates San Francisco Towers 5 of 5 overall as of August 2026. 27 certified beds, 15 residents a day on average. 11 citations on record from the current inspection cycles; no fines on record.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★★★★★ 5 of 5
Health inspections★★★★★ 5 of 5
Staffing★★★★★ 5 of 5
Quality measures★★★★☆ 4 of 5
Quality: long-stay / short-stay2 / 5 of 5

Staffing

Total nurse staffing6.87528 hours per resident per day
Registered nurses2.12554 hours per resident per day
Weekend total6.05277 hours per resident per day
Nursing staff turnover13% (registered nurses 14.3%)
Administrators who left1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2025-12-04 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-12-16
2025-12-04 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-16
2025-12-04 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · tag F0628
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-16
2025-12-04 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-16
2025-12-04 Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · tag F0757
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-16
2024-06-07 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-07-11
2024-06-07 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · tag F0758
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-07-11
2024-06-07 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-07-11
2023-03-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-04-19
2023-03-16 Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · tag F0814
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-04-19
2023-03-16 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-04-19

Fines and payment denials

No fines or payment denials on record since 2023.

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Front Porch Communities And Services
Organization
5% or greater direct ownership interest100%2022-04-01
Front Porch Communities And Services
Organization
adp of the snf2022-04-01
Haman, Aissatou
Individual
adp of the snf2020-11-20
Omole, Akindele
Individual
adp of the snf2025-06-10
Duranteau, Nancy
Individual
corporate director2021-04-01
Forte, Vincent
Individual
corporate director2021-04-01
Handy, Joanne
Individual
corporate director2021-04-01
Jacobs, Laura
Individual
corporate director2019-01-01
Kroeker, Kevin
Individual
corporate director2018-01-01
Mcgovern, Marion
Individual
corporate director2017-01-01
Spencer, Peter
Individual
corporate director2026-01-01
Tonnu, Diemlan
Individual
corporate director2018-01-01
Wesson, Oliver
Individual
corporate director2017-01-01
Whittaker, Susan
Individual
corporate director2018-01-23
Kelly, Sean
Individual
corporate officer2023-03-06
Salvador, Eduardo
Individual
corporate officer2017-10-03
Vranich, Rachel
Individual
corporate officer2022-06-17
Akopyan, Gevork
Individual
operational/managerial control2022-10-12
Arroyo, Jeniffer
Individual
operational/managerial control2020-05-04
Haman, Aissatou
Individual
operational/managerial control2020-11-20
Ichien, Christopher
Individual
operational/managerial control2018-06-04
Kelly, Sean
Individual
operational/managerial control2023-03-06
Macango, Susan
Individual
operational/managerial control2026-05-04
Mcmullin, Mary
Individual
operational/managerial control2025-04-01
Nitsche, Mark
Individual
operational/managerial control2022-07-25
Olson, Kari
Individual
operational/managerial control2021-04-01
Omole, Akindele
Individual
operational/managerial control2025-02-19
Salvador, Eduardo
Individual
operational/managerial control2021-04-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in San Francisco County.