Vi At Palo Alto
Palo Alto, Santa Clara County, California · CCN 555835 · For-profit (LLC) · part of Vi Living (9 facilities, chain average 4.4 stars)
CMS rates Vi At Palo Alto 5 of 5 overall as of August 2026. 44 certified beds, 36 residents a day on average. 19 citations on record from the current inspection cycles, 1 involving actual harm; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / 5 of 5 |
Staffing
| Total nurse staffing | 6.10337 hours per resident per day |
|---|---|
| Registered nurses | 1.6869 hours per resident per day |
| Weekend total | 5.46036 hours per resident per day |
| Nursing staff turnover | 20.3% (registered nurses 33.3%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-01-26 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary Deficiencies · tag F0802 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-02-16 |
| 2026-01-26 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-16 |
| 2026-01-26 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · tag F0756 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-16 |
| 2026-01-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · tag F0761 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-16 |
| 2026-01-26 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-02-16 |
| 2024-08-23 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · tag F0700 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-09-13 |
| 2024-08-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-09-13 |
| 2024-08-23 | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · tag F0583 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-13 |
| 2024-08-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-13 |
| 2024-08-23 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-13 |
| 2024-08-23 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-13 |
| 2024-03-22 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2024-04-18 |
| 2024-02-15 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-02-26 |
| 2023-08-15 complaint survey |
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-09-06 |
| 2023-03-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-04-10 |
| 2023-03-17 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · tag F0688 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-04-10 |
| 2023-03-17 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-04-10 |
| 2023-03-17 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-04-10 |
| 2023-03-17 | Implement a program that monitors antibiotic use. Infection Control Deficiencies · tag F0881 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-04-10 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Margot And Tom Pritzker Foundation Organization | 5% or greater indirect ownership interest | 10% | 2025-05-22 |
| P. G. - Daniel Trust Organization | 5% or greater indirect ownership interest | 5% | 2012-01-01 |
| P. G. - Don #3 Trust Organization | 5% or greater indirect ownership interest | 5% | 2012-01-01 |
| P. G. - Jim Trust Organization | 5% or greater indirect ownership interest | 5% | 2012-01-01 |
| P. G. - Johnny Trust Organization | 5% or greater indirect ownership interest | 5% | 2012-01-01 |
| P. G. - Karen Trust Organization | 5% or greater indirect ownership interest | 9% | 2012-01-01 |
| P. G. - Linda Trust Organization | 5% or greater indirect ownership interest | 5% | 2012-01-01 |
| P. G. - Nicholas Trust Organization | 5% or greater indirect ownership interest | 6% | 2012-01-01 |
| P. G. - Tony Trust Organization | 5% or greater indirect ownership interest | 5% | 2012-01-01 |
| Pritzker Pucker Family Foundation No. 2 Organization | 5% or greater indirect ownership interest | 9% | 2025-05-22 |
| Classic Residence Management Limited Partnership Organization | adp of the snf | — | 2025-07-11 |
| Classic Residence Management Limited Partnership Organization | operational/managerial control | — | 2000-08-01 |
| Alves, Valerie Individual | adp of the snf | — | 2022-10-10 |
| Evraets, Melissa Individual | adp of the snf | — | 2020-08-31 |
| Fadem, Andrea Individual | adp of the snf | — | 2021-08-23 |
| Halvaei, Jason Individual | adp of the snf | — | 2025-05-06 |
| Hussain, Yusra Individual | adp of the snf | — | 2008-05-23 |
| Koselak, John Individual | adp of the snf | — | 2016-03-16 |
| Koszylko, Tomek Individual | adp of the snf | — | 2018-10-15 |
| Maslow, Cary Individual | adp of the snf | — | 2019-08-01 |
| Williams, Bridget Individual | adp of the snf | — | 2022-12-01 |
| Cope, Tara Individual | corporate director | — | 2018-06-01 |
| Maslow, Cary Individual | corporate director | — | 2019-08-01 |
| Muszynski, Thomas Individual | corporate director | — | 2022-06-01 |
| Boyle, Neal Individual | corporate officer | — | 2020-02-14 |
| Fowler, Steven Individual | corporate officer | — | 2024-10-11 |
| Hibbs, Alexander Individual | corporate officer | — | 2022-11-10 |
| Poorman, John Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-08-28 |
| Smith, Gary Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-07-11 |
| Alves, Valerie Individual | operational/managerial control | — | 2022-10-10 |
| Evraets, Melissa Individual | operational/managerial control | — | 2020-08-31 |
| Fadem, Andrea Individual | operational/managerial control | — | 2021-08-23 |
| Halvaei, Jason Individual | operational/managerial control | — | 2025-05-06 |
| Hussain, Yusra Individual | operational/managerial control | — | 2008-05-23 |
| Koselak, John Individual | operational/managerial control | — | 2016-03-16 |
| Koszylko, Tomek Individual | operational/managerial control | — | 2018-06-18 |
| Williams, Bridget Individual | operational/managerial control | — | 2022-12-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Vi At Palo Alto.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Santa Clara County.