Nursing Care Index

Briarcliff Nursing And Rehabilitation Center

Mcallen, Hidalgo County, Texas · CCN 675162 · Non-profit (Corporation) · part of Wellsential Health (67 facilities, chain average 2.7 stars)

CMS rates Briarcliff Nursing And Rehabilitation Center 1 of 5 overall as of August 2026. 194 certified beds, 148 residents a day on average. 47 citations on record from the current inspection cycles, 4 at immediate jeopardy; 4 fines totalling $63,129.

On record

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.

Overall★☆☆☆☆ 1 of 5
Health inspections★★☆☆☆ 2 of 5
Staffing★☆☆☆☆ 1 of 5
Quality measures★★★☆☆ 3 of 5
Quality: long-stay / short-stay4 / 2 of 5

Staffing

Total nurse staffing3.24911 hours per resident per day
Registered nurses0.36003 hours per resident per day
Weekend total2.84396 hours per resident per day
Nursing staff turnover53% (registered nurses 43.8%)
Administrators who left1

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-06-17
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-06-18
2026-05-13 Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · tag F0583
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-05-23
2026-05-13 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · tag F0925
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-05-23
2026-05-13 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-23
2026-05-13 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · tag F0557
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-23
2026-05-13 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-23
2026-05-13 Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-23
2026-05-13 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-23
2026-05-13 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-23
2026-05-13 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-05-23
2026-03-09
complaint survey
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-12
2026-03-09
complaint survey
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0605
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-03-12
2025-12-09
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-12-10
2025-12-09
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-10
2025-11-20
complaint survey
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-12-10
2025-03-27
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
J Immediate jeopardy to resident health or safety; isolated Past Non-Compliance
2024-08-01
2025-03-27 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · tag F0584
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-04-11
2025-03-27 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-11
2025-03-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-11
2025-03-27 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-11
2025-03-27 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-04-11
2025-01-30
complaint survey
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0609
J Immediate jeopardy to resident health or safety; isolated Past Non-Compliance
2024-11-22
2025-01-30
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-17
2025-01-30
complaint survey
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · tag F0641
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-02-03
2025-01-30
complaint survey
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-01-31
2025-01-24
complaint survey
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2025-02-07
2024-10-15
complaint survey
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-10-16
2024-10-15
complaint survey
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · tag F0925
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-10-31
2024-10-15
complaint survey
Provide appropriate foot care.
Quality of Life and Care Deficiencies · tag F0687
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-10-16
2024-03-07
complaint survey
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-03-15
2023-12-22
complaint survey
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2023-12-29
2023-12-22
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
J Immediate jeopardy to resident health or safety; isolated Deficient, Provider has date of correction
2023-12-29
2023-12-22 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · tag F0842
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-12-29
2023-12-22
complaint survey
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-12-29
2023-12-22
complaint survey
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-12-29
2023-12-22
complaint survey
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · tag F0760
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-12-29
2023-12-22
complaint survey
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · tag F0812
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-12-29
2023-12-22
complaint survey
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies · tag F0813
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-12-29
2023-12-22
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-12-29
2023-12-22
complaint survey
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · tag F0921
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2023-12-29
2023-12-22
complaint survey
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · tag F0585
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-12-29
2023-12-22
complaint survey
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-12-29
2023-12-22 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-12-29
2023-12-22 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-12-29
2023-12-01
complaint survey
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2023-12-09
2023-12-01
complaint survey
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · tag F0656
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-12-09
2023-11-10
complaint survey
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · tag F0689
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2023-11-15

Fines and payment denials

DatePenaltyAmount
2025-03-27Fine$14,508
2025-01-24Fine$10,361
2023-12-01Fine$30,664
2023-12-01Fine$7,596

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
3201 N Ware Road LLC
Organization
adp of the snf2018-10-01
Regency Ihs Clinical Consulting, LLC
Organization
adp of the snf2018-10-01
Regency Ihs Of Mcallen LLC
Organization
adp of the snf2025-05-19
Regency Ihs Rehab LLC
Organization
adp of the snf2018-10-01
Regency Integrated Health Services LLC
Organization
adp of the snf2025-05-19
Uvalde County Hospital Authority
Organization
adp of the snf2025-04-16
Regency Ihs Of Mcallen LLC
Organization
direct ownership interest2018-10-01
Uvalde County Hospital Authority
Organization
direct ownership interest2018-10-01
Csv Rhea Management Holdco, LLC
Organization
indirect ownership interest2018-10-01
Dwd Tx Holdings LLC
Organization
indirect ownership interest2018-10-01
Jack And Nancy Dwyer Workforce Development Center Inc.
Organization
indirect ownership interest2018-10-01
Reg Bridge Opco LLC
Organization
indirect ownership interest2018-10-01
Reg Hg Opco LLC
Organization
indirect ownership interest2018-10-01
Reg Operator Holdco LLC
Organization
indirect ownership interest2018-10-01
Regency Integrated Health Services LLC
Organization
indirect ownership interest2018-10-01
Regency Texas Holdings LLC
Organization
indirect ownership interest2018-10-01
Csv Rhea Management Holdco, LLC
Organization
operational/managerial control2018-10-01
Dwd Tx Holdings LLC
Organization
operational/managerial control2018-10-01
Jack And Nancy Dwyer Workforce Development Center Inc.
Organization
operational/managerial control2018-10-01
Reg Bridge Opco LLC
Organization
operational/managerial control2018-10-01
Reg Hg Opco LLC
Organization
operational/managerial control2018-10-01
Reg Operator Holdco LLC
Organization
operational/managerial control2018-10-01
Regency Ihs Of Mcallen LLC
Organization
operational/managerial control2018-10-01
Regency Integrated Health Services LLC
Organization
operational/managerial control2018-10-01
Regency Texas Holdings LLC
Organization
operational/managerial control2018-10-01
Uvalde County Hospital Authority
Organization
operational/managerial control2018-10-01
Arrazola, Pedro
Individual
adp of the snf2025-01-01
Dekowski, Donovan
Individual
adp of the snf2018-10-01
Estrada, Rosangela
Individual
adp of the snf2025-01-01
Faour, Bobi
Individual
adp of the snf2025-05-16
Mont, Denise
Individual
adp of the snf2025-01-01
Apolinar, Adam
Individual
corporate officer2025-07-13
Contreras, Terri
Individual
corporate officer2019-04-29
Elliott, Benjamin
Individual
corporate officer2016-01-13
Faglie, Kelly
Individual
corporate officer2017-03-31
Gaitonde, Gajanan
Individual
corporate officer2006-02-28
Gonzales, Hector
Individual
corporate officer2001-03-27
Gutierrez, Monica
Individual
corporate officer2016-01-13
Kessler, William
Individual
corporate officer1973-02-27
Zamora, Raul
Individual
corporate officer1980-12-30
Arrazola, Pedro
Individual
direct ownership interest2025-01-01
Dekowski, Donovan
Individual
direct ownership interest2018-10-01
Estrada, Rosangela
Individual
direct ownership interest2025-01-01
Faour, Bobi
Individual
direct ownership interest2025-05-16
Mont, Denise
Individual
direct ownership interest2025-01-01
Baird, Daniel
Individual
indirect ownership interest2021-04-13
Carvajal, Antonio
Individual
indirect ownership interest2024-05-16
Clapp, Barbara
Individual
indirect ownership interest2021-06-01
Cortese, Daren
Individual
indirect ownership interest2021-08-10
Gibson, Patricia
Individual
indirect ownership interest2021-08-01
Gonzales, Veronica
Individual
indirect ownership interest2024-05-16
Kaufman, Nicole
Individual
indirect ownership interest2021-08-10
Mandelbaum, Elliot
Individual
indirect ownership interest2025-01-01
Arrazola, Pedro
Individual
operational/managerial control2025-01-01
Dekowski, Donovan
Individual
operational/managerial control2018-10-01
Estrada, Rosangela
Individual
operational/managerial control2025-01-01
Faour, Bobi
Individual
operational/managerial control2025-05-16
Mont, Denise
Individual
operational/managerial control2025-01-01

What changed

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Hidalgo County.