West Oaks Nursing & Rehabilitation
Houston, Harris County, Texas · CCN 675454 · For-profit (Corporation) · part of Touchstone Communities (25 facilities, chain average 2.9 stars)
CMS rates West Oaks Nursing & Rehabilitation 4 of 5 overall as of August 2026. 136 certified beds, 111 residents a day on average. 14 citations on record from the current inspection cycles, 1 involving actual harm; no fines on record.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★☆☆☆ 2 of 5 |
| Quality measures | ★★★☆☆ 3 of 5 |
| Quality: long-stay / short-stay | 4 / 3 of 5 |
Staffing
| Total nurse staffing | 3.37452 hours per resident per day |
|---|---|
| Registered nurses | 0.42033 hours per resident per day |
| Weekend total | 2.88496 hours per resident per day |
| Nursing staff turnover | 24.7% (registered nurses 22.2%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-03-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
G Actual harm that is not immediate jeopardy; isolated | Deficient, Provider has date of correction 2026-03-24 |
| 2026-03-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-03-24 |
| 2026-03-13 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · tag F0690 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-24 |
| 2026-03-13 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · tag F0693 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-24 |
| 2026-03-13 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-03-24 |
| 2025-01-16 | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · tag F0558 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-02-28 |
| 2025-01-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-02-28 |
| 2025-01-16 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · tag F0803 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-02-14 |
| 2025-01-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-28 |
| 2025-01-16 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · tag F0694 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-28 |
| 2025-01-16 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-28 |
| 2025-01-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-02-28 |
| 2023-11-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-12-14 |
| 2023-11-30 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · tag F0759 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-12-22 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| International Bank Of Commerce Organization | 5% or greater security interest | — | 2022-05-19 |
| Aegis Therapies, Inc. Organization | adp of the snf | — | 2019-04-01 |
| Carvajal Pharmacy Ltc Organization | adp of the snf | — | 2019-04-01 |
| Nutritious Lifestyles, Inc. Organization | adp of the snf | — | 2019-04-01 |
| Plante & Moran PLLC Organization | adp of the snf | — | 2019-04-01 |
| The Bryon And Rena Sehlke Living Trust Organization | adp of the snf | — | 2023-01-01 |
| Touchstone Communities Inc. Organization | adp of the snf | — | 2019-04-01 |
| Touchstone Realty - West Oaks LLC Organization | adp of the snf | — | 2019-04-01 |
| Touchstone Strategies - West Oaks LLC Organization | adp of the snf | — | 2025-07-15 |
| Trident Health Services Inc. Organization | adp of the snf | — | 2019-04-01 |
| Touchstone Strategies - West Oaks LLC Organization | operational/managerial control | — | 2019-04-01 |
| Boening, Christopher Individual | adp of the snf | — | 2020-01-13 |
| Campbell, Leslie Individual | adp of the snf | — | 2020-04-01 |
| Castillo, Lynnea Individual | adp of the snf | — | 2019-04-01 |
| Fellbaum, Ernest Individual | adp of the snf | — | 2019-01-29 |
| Greene, Calandra Individual | adp of the snf | — | 2022-02-21 |
| Hare, Sondra Individual | adp of the snf | — | 2019-08-26 |
| Sehlke, Bryon Individual | adp of the snf | — | 2019-04-01 |
| Studer, Stanley Individual | adp of the snf | — | 2019-01-29 |
| Tanguilig-Robinson, Cynthia Individual | adp of the snf | — | 2025-09-01 |
| Zurovec, Darrell Individual | adp of the snf | — | 2019-04-01 |
| Thompson, Johnny Individual | corporate officer | — | 2023-11-01 |
| Boening, Christopher Individual | operational/managerial control | — | 2020-01-13 |
| Campbell, Leslie Individual | operational/managerial control | — | 2020-04-01 |
| Castillo, Lynnea Individual | operational/managerial control | — | 2019-04-01 |
| Greene, Calandra Individual | operational/managerial control | — | 2022-02-21 |
| Hare, Sondra Individual | operational/managerial control | — | 2019-08-26 |
| Sehlke, Bryon Individual | operational/managerial control | — | 2019-04-01 |
| Tanguilig-Robinson, Cynthia Individual | operational/managerial control | — | 2025-09-01 |
| Zurovec, Darrell Individual | operational/managerial control | — | 2019-04-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for West Oaks Nursing & Rehabilitation.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Harris County.