The Arbour At Westminster Manor
Austin, Travis County, Texas · CCN 676099 · Non-profit (Corporation) · part of Life Care Services (43 facilities, chain average 4.1 stars)
CMS rates The Arbour At Westminster Manor 5 of 5 overall as of August 2026. 90 certified beds, 81 residents a day on average. 8 citations on record from the current inspection cycles, 1 at immediate jeopardy; 1 fine totalling $29,085.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★★ 5 of 5 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★★★ 5 of 5 |
| Quality: long-stay / short-stay | 5 / 5 of 5 |
Staffing
| Total nurse staffing | 4.96491 hours per resident per day |
|---|---|
| Registered nurses | 0.59721 hours per resident per day |
| Weekend total | 4.46207 hours per resident per day |
| Nursing staff turnover | 40.4% (registered nurses 54.5%) |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-12-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-01-15 |
| 2025-12-03 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-15 |
| 2024-09-25 complaint survey |
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0600 |
J Immediate jeopardy to resident health or safety; isolated | Deficient, Provider has date of correction 2024-10-23 |
| 2024-09-25 | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · tag F0558 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-23 |
| 2024-09-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-23 |
| 2023-07-21 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-09-15 |
| 2023-07-21 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · tag F0636 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-09-15 |
| 2023-07-21 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · tag F0641 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-09-15 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2024-09-25 | Fine | $29,085 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Westminster Manor Organization | 5% or greater direct ownership interest | 100% | 1973-09-06 |
| Life Care Services LLC Organization | adp of the snf | — | 2025-07-03 |
| Life Care Services LLC Organization | operational/managerial control | — | 1980-10-01 |
| Haley, Cassie Individual | adp of the snf | — | 2025-04-10 |
| Krol, Michael Individual | adp of the snf | — | 2025-04-07 |
| Albright, Alexandra Individual | corporate director | — | 2020-05-28 |
| Ashley, Olin Individual | corporate director | — | 2015-02-19 |
| Boykin, Cue Individual | corporate director | — | 2026-01-01 |
| Cripe, Julie Individual | corporate director | — | 2026-01-01 |
| Day, Michael Individual | corporate director | — | 2024-01-01 |
| Dinitto, Diana Individual | corporate director | — | 2015-07-01 |
| Hilgers, Paul Individual | corporate director | — | 2014-01-16 |
| Luevano, Richard Individual | corporate director | — | 2020-05-28 |
| Mcewan, Charles Individual | corporate director | — | 2026-01-01 |
| Mcghee, John Individual | corporate director | — | 2025-01-01 |
| Miller, Anna Individual | corporate director | — | 2022-01-01 |
| Redding, David Individual | corporate director | — | 2017-01-01 |
| Scurlock, Stephen Individual | corporate director | — | 2020-04-30 |
| Sherman, Lynn Individual | corporate director | — | 2026-01-01 |
| Williams, Diane Individual | corporate director | — | 2019-01-01 |
| Woodrick, James Individual | corporate director | — | 2022-01-01 |
| Woodworth, James Individual | corporate director | — | 2014-01-16 |
| Redding, David Individual | corporate officer | — | 2023-12-01 |
| Williams, Diane Individual | corporate officer | — | 2025-01-01 |
| Borst, Charles Individual | operational/managerial control | — | 2009-05-25 |
| Haley, Cassie Individual | operational/managerial control | — | 2019-07-22 |
| Krol, Michael Individual | operational/managerial control | — | 2023-03-20 |
| Loyd, Sarah Individual | operational/managerial control | — | 2006-10-24 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for The Arbour At Westminster Manor.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Travis County.