Buckner Westminster Place
Longview, Gregg County, Texas · CCN 676167 · Non-profit (Corporation) · not part of a chain
CMS rates Buckner Westminster Place 4 of 5 overall as of August 2026. 20 certified beds, 20 residents a day on average. 15 citations on record from the current inspection cycles, 2 at immediate jeopardy; 2 fines totalling $29,716.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★★☆ 4 of 5 |
|---|---|
| Health inspections | ★★★☆☆ 3 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | — / 4 of 5 |
Staffing
| Total nurse staffing | 5.27997 hours per resident per day |
|---|---|
| Registered nurses | 0.74181 hours per resident per day |
| Weekend total | 5.00048 hours per resident per day |
| Nursing staff turnover | 30.8% |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-06-04 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · tag F0801 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-06-20 |
| 2025-06-04 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-06-10 |
| 2025-06-04 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. Administration Deficiencies · tag F0940 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-06-06 |
| 2025-06-04 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Freedom from Abuse, Neglect, and Exploitation Deficiencies · tag F0943 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-06-06 |
| 2025-03-11 complaint survey |
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · tag F0580 |
H Actual harm that is not immediate jeopardy; pattern | Past Non-Compliance 2024-09-27 |
| 2025-03-11 complaint survey |
Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · tag F0684 |
H Actual harm that is not immediate jeopardy; pattern | Past Non-Compliance 2024-09-27 |
| 2024-05-15 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · tag F0584 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-05-17 |
| 2024-05-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-05-17 |
| 2024-05-15 | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · tag F0558 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-17 |
| 2024-05-15 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-05-17 |
| 2024-05-09 complaint survey |
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
K Immediate jeopardy to resident health or safety; pattern | Deficient, Provider has date of correction 2024-05-10 |
| 2024-05-09 complaint survey |
Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
K Immediate jeopardy to resident health or safety; pattern | Past Non-Compliance 2024-02-29 |
| 2023-03-22 | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · tag F0552 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-04-30 |
| 2023-03-22 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-04-30 |
| 2023-03-22 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-04-30 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2025-03-11 | Fine | $10,280 |
| 2024-05-09 | Fine | $19,436 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Buckner Retirement Services Inc. Organization | adp of the snf | — | 2025-07-13 |
| Buckner Retirement Services Inc. Organization | trustee of the snf | — | 1996-01-01 |
| Moore, Jessica Individual | adp of the snf | — | 2012-04-12 |
| Robbins, Kenneth Individual | adp of the snf | — | 2025-04-21 |
| Eady, Lisa Individual | corporate director | — | 2018-01-01 |
| Potter, Deborah Individual | corporate director | — | 2018-01-01 |
| Robbins, Kenneth Individual | corporate director | — | 2025-04-21 |
| Saade, Walid Individual | corporate director | — | 2018-01-01 |
| Reyes, Albert Individual | corporate officer | — | 2007-01-02 |
| Moore, Jessica Individual | operational/managerial control | — | 2012-04-12 |
| Eady, Lisa Individual | trustee of the snf | — | 2018-01-01 |
| Potter, Deborah Individual | trustee of the snf | — | 2018-01-01 |
| Robbins, Kenneth Individual | trustee of the snf | — | 2025-04-21 |
| Saade, Walid Individual | trustee of the snf | — | 2018-01-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Buckner Westminster Place.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Gregg County.