Continuing Care At Highland Springs
Dallas, Dallas County, Texas · CCN 676329 · Non-profit (Other) · part of Erickson Senior Living (17 facilities, chain average 4.2 stars)
CMS rates Continuing Care At Highland Springs 3 of 5 overall as of August 2026. 44 certified beds, 43 residents a day on average. 17 citations on record from the current inspection cycles, 2 at immediate jeopardy; 1 fine totalling $29,968.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead.
| Overall | ★★★☆☆ 3 of 5 |
|---|---|
| Health inspections | ★★☆☆☆ 2 of 5 |
| Staffing | ★★★★★ 5 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 4 / — of 5 |
Staffing
| Total nurse staffing | 4.29263 hours per resident per day |
|---|---|
| Registered nurses | 1.12718 hours per resident per day |
| Weekend total | 3.88242 hours per resident per day |
| Nursing staff turnover | 31.4% (registered nurses 16.7%) |
| Administrators who left | 1 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2026-01-21 complaint survey |
Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · tag F0740 |
K Immediate jeopardy to resident health or safety; pattern | Deficient, Provider has date of correction 2026-01-22 |
| 2026-01-21 complaint survey |
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
J Immediate jeopardy to resident health or safety; isolated | Deficient, Provider has date of correction 2026-01-22 |
| 2025-09-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · tag F0656 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2025-10-23 |
| 2025-09-11 | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · tag F0760 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-23 |
| 2025-09-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2025-10-23 |
| 2024-08-01 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · tag F0585 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-01 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · tag F0644 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-01 | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · tag F0645 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-01 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · tag F0804 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-01 | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · tag F0558 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-10 |
| 2024-08-01 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · tag F0677 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-09-10 |
| 2024-02-08 complaint survey |
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · tag F0755 |
E No actual harm, with potential for more than minimal harm; pattern | Past Non-Compliance 2023-12-11 |
| 2024-02-08 complaint survey |
Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · tag F0658 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance 2023-12-11 |
| 2023-05-24 | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · tag F0638 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-07-07 |
| 2023-05-24 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-07-07 |
Fines and payment denials
| Date | Penalty | Amount |
|---|---|---|
| 2026-01-21 | Fine | $29,968 |
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| National Senior Communities, Inc. Organization | 5% or greater direct ownership interest | 100% | 2021-01-14 |
| Erickson Senior Living LLC Organization | adp of the snf | — | 2025-03-25 |
| Oak Investment Trust Organization | adp of the snf | — | 2025-01-01 |
| Oak Investment Trust II Organization | adp of the snf | — | 2025-01-01 |
| Erickson Senior Living LLC Organization | operational/managerial control | — | 2020-11-23 |
| National Senior Communities, Inc. Organization | operational/managerial control | — | 2021-01-14 |
| Ancheta, Heather Individual | adp of the snf | — | 2023-08-20 |
| Embley, Mark Individual | adp of the snf | — | 2022-04-01 |
| Gantert, Neal Individual | adp of the snf | — | 2024-04-01 |
| Hall, John Individual | adp of the snf | — | 2024-04-01 |
| Stiner, Pamela Individual | adp of the snf | — | 2024-04-01 |
| Studley, Jill Individual | adp of the snf | — | 2025-03-25 |
| Sweetser, Christian Individual | adp of the snf | — | 2022-03-01 |
| Brown, Ian Individual | corporate director | — | 2023-04-01 |
| Brown, Patricia Individual | corporate director | — | 2022-04-01 |
| Clupper, Katherine Individual | corporate director | — | 2024-04-01 |
| Colins, Mary Individual | corporate director | — | 2018-04-01 |
| Erstad, Eileen Individual | corporate director | — | 2018-04-01 |
| Jacque, Zina Individual | corporate director | — | 2012-12-01 |
| Leonard, Monty Individual | corporate director | — | 2022-04-01 |
| Moscato, Mary Individual | corporate director | — | 2024-04-01 |
| Paulk, Pamela Individual | corporate director | — | 2022-04-01 |
| Pomeranz, William Individual | corporate director | — | 2025-04-01 |
| Reel, Stephanie Individual | corporate director | — | 2018-04-01 |
| Roskiewicz, Michael Individual | corporate director | — | 2019-04-01 |
| Sharp, Russel Individual | corporate director | — | 2023-04-01 |
| Wallick, Daniel Individual | corporate director | — | 2025-04-01 |
| Colins, Mary Individual | corporate officer | — | 2019-04-01 |
| Embley, Mark Individual | corporate officer | — | 2022-04-01 |
| Erstad, Eileen Individual | corporate officer | — | 2025-04-01 |
| Gantert, Neal Individual | corporate officer | — | 2024-04-01 |
| Hall, John Individual | corporate officer | — | 2024-04-01 |
| Paulk, Pamela Individual | corporate officer | — | 2023-04-01 |
| Sawicki, Scott Individual | corporate officer | — | 2024-04-01 |
| Stiner, Pamela Individual | corporate officer | — | 2024-04-01 |
| Tyler, Daniel Individual | corporate officer | — | 2025-04-01 |
| Bison, Michael Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-04-24 |
| Ridley, Fred Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-04-17 |
| Sones, Randall Individual | individual is an owner, partner or trustee of any adp of the snf | — | 2025-04-17 |
| Ancheta, Heather Individual | operational/managerial control | — | 2023-08-20 |
| Butler, Richard Individual | operational/managerial control | — | 2014-01-01 |
| Embley, Mark Individual | operational/managerial control | — | 2022-04-01 |
| Gantert, Neal Individual | operational/managerial control | — | 2024-04-01 |
| Hall, John Individual | operational/managerial control | — | 2024-04-01 |
| Stiner, Pamela Individual | operational/managerial control | — | 2024-04-01 |
| Studley, Jill Individual | operational/managerial control | — | 2022-01-23 |
| Sweetser, Christian Individual | operational/managerial control | — | 2022-03-01 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for Continuing Care At Highland Springs.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Every nursing home in Dallas County.