The Village At Incarnate Word, San Antonio, TX
San Antonio, Bexar County, Texas · CCN 676498 (CMS’s record) · Non-profit (Corporation) · not part of a chain
CMS rates The Village At Incarnate Word 4 of 5 overall as of August 2026. 60 certified beds, 57 residents a day on average. 17 citations on record from the current inspection cycles; no fines on record. Last standard health inspection 2025-12-12.
CMS’s ratings
The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead. The averages are of CMS’s ratings across the rated homes in the state and the country, from the same file.
| Overall | ★★★★☆ 4 of 5 Texas average 2.6; national 3.0 |
|---|---|
| Health inspections | ★★★★☆ 4 of 5 |
| Staffing | ★★★★☆ 4 of 5 |
| Quality measures | ★★★★☆ 4 of 5 |
| Quality: long-stay / short-stay | 5 / 3 of 5 |
Staffing
| Total nurse staffing | 3.84 hours per resident per day Texas average 3.39; national 3.86 |
|---|---|
| Registered nurses | 0.33 hours per resident per day |
| Weekend total | 3.48 hours per resident per day |
| Nursing staff turnover | 27.0% Texas average 55.3%; national 45.8% |
| Administrators who left | 0 |
Citations from health inspections
Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.
| Survey | Finding | Severity | Status |
|---|---|---|---|
| 2025-12-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-01-22 |
| 2025-12-12 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and Dietary Deficiencies · tag F0813 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2026-01-22 |
| 2025-12-12 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2026-01-22 |
| 2025-12-12 | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · tag F0814 |
C No actual harm, with potential for minimal harm; widespread | Deficient, Provider has date of correction 2026-01-22 |
| 2025-05-16 complaint survey |
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · tag F0689 |
D No actual harm, with potential for more than minimal harm; isolated | Past Non-Compliance 2024-12-23 |
| 2024-09-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
F No actual harm, with potential for more than minimal harm; widespread | Deficient, Provider has date of correction 2024-10-25 |
| 2024-09-27 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · tag F0657 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-10-25 |
| 2024-09-27 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and Dietary Deficiencies · tag F0813 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-10-25 |
| 2024-09-27 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · tag F0921 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2024-10-01 |
| 2024-09-27 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · tag F0655 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-25 |
| 2024-09-27 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · tag F0758 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-25 |
| 2024-09-27 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · tag F0842 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-25 |
| 2024-09-27 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2024-10-25 |
| 2023-08-11 complaint survey |
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · tag F0812 |
E No actual harm, with potential for more than minimal harm; pattern | Deficient, Provider has date of correction 2023-08-12 |
| 2023-08-11 complaint survey |
Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · tag F0695 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-08-12 |
| 2023-08-11 complaint survey |
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · tag F0805 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-08-12 |
| 2023-08-11 complaint survey |
Provide and implement an infection prevention and control program. Infection Control Deficiencies · tag F0880 |
D No actual harm, with potential for more than minimal harm; isolated | Deficient, Provider has date of correction 2023-08-12 |
Fines and payment denials
No fines or payment denials on record since 2023.
Who owns and runs it
Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.
| Name | Role | Share | Since |
|---|---|---|---|
| Incarnate Word Retirement Community, Inc. Organization | 5% or greater direct ownership interest | 100% | 1989-04-07 |
| Carvajal Pharmacy Ltc Organization | adp of the snf | — | 1997-08-14 |
| Congregation Of The Sisters Of Charity Of The Incarnate Word, San Anto Organization | adp of the snf | — | 2024-01-01 |
| Incarnate Word Retirement Community, Inc. Organization | adp of the snf | — | 2025-05-13 |
| Select Rehabilitation, LLC Organization | adp of the snf | — | 2021-07-01 |
| Incarnate Word Retirement Community, Inc. Organization | operational/managerial control | — | 1989-04-07 |
| Kline, Gwen Individual | adp of the snf | — | 2024-10-01 |
| Nixon, Daniel Individual | adp of the snf | — | 2024-12-02 |
| Zarate, Rudolfo Individual | adp of the snf | — | 2019-04-01 |
| Bland, Elizabeth Individual | corporate officer | — | 2024-07-17 |
| Campbell, Leroy Individual | corporate officer | — | 2024-11-11 |
| Kline, Gwen Individual | operational/managerial control | — | 2024-06-19 |
What changed
Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.
Others you may mean
Other certified homes whose name begins the same way. The one a searcher wants is often in another town.
- The Village At Germantown
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Other nursing homes in Bexar County
Same city first, then in CMS’s rating order; the order is CMS’s and nothing of ours.
- Army Residence Community
San Antonio, TX · ★★★★★ 5 of 5 - Coronado At Stone Oak
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San Antonio, TX · ★★★★★ 5 of 5 - The Mission At Blue Skies Of Texas East
San Antonio, TX · ★★★★★ 5 of 5 - Morningside Manor
San Antonio, TX · ★★★★☆ 4 of 5 - Pecan Valley Rehabilitation And Healthcare
San Antonio, TX · ★★★★☆ 4 of 5 - Remington Transitional Care Of San Antonio
San Antonio, TX · ★★★★☆ 4 of 5 - San Pedro Manor
San Antonio, TX · ★★★★☆ 4 of 5
Every nursing home in Bexar County
Tell me when this record changes
One email when the monthly CMS refresh brings a new citation, a fine or payment denial, a rating change, a flag, or a change of ownership for The Village At Incarnate Word.
Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Verify this record yourself on CMS’s Care Compare page for this facility.