Nursing Care Index

Copley Health Center, Copley, OH

Copley, Summit County, Ohio · CCN 365771 (CMS’s record) · For-profit (LLC) · part of Communicare Health (110 facilities, chain average 3.2 stars)

CMS rates Copley Health Center 4 of 5 overall as of August 2026. 130 certified beds, 124 residents a day on average. 30 citations on record from the current inspection cycles, 3 involving actual harm; 1 fine totalling $36,559. Last standard health inspection 2026-03-24.

CMS’s ratings

The Five-Star Quality Rating System, as CMS publishes it. Where CMS gives no rating, the reason CMS gives is printed instead. The averages are of CMS’s ratings across the rated homes in the state and the country, from the same file.

Overall★★★★☆ 4 of 5 Ohio average 3.2; national 3.0
Health inspections★★★☆☆ 3 of 5
Staffing★★★☆☆ 3 of 5
Quality measures★★★★★ 5 of 5
Quality: long-stay / short-stay5 / 3 of 5

Staffing

Total nurse staffing3.31 hours per resident per day Ohio average 3.69; national 3.86
Registered nurses0.53 hours per resident per day
Weekend total2.97 hours per resident per day
Nursing staff turnover45.7% (registered nurses 13.3%) Ohio average 48.7%; national 45.8%
Administrators who left0

Citations from health inspections

Each is a finding by a state surveyor on the date shown, in CMS’s words. The severity is CMS’s scope-and-severity grid, spelled out: harm on the left, how widespread on the right.

SurveyFindingSeverityStatus
2026-03-24 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · tag F0578
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-04-09
2026-03-24
complaint survey
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · tag F0804
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2026-04-09
2026-03-24 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2026-04-09
2025-03-05
complaint survey
Help the resident with transportation to and from laboratory services outside of the facility.
Administration Deficiencies · tag F0774
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2025-03-19
2024-11-21
complaint survey
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · tag F0921
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-12-06
2024-11-21
complaint survey
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · tag F0755
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-06
2024-11-21
complaint survey
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-12-06
2024-03-27
complaint survey
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · tag F0692
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-04-03
2024-01-17 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2024-02-08
2024-01-17 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2024-02-08
2024-01-17 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · tag F0725
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2024-02-08
2024-01-17 Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · tag F0565
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-02-08
2024-01-17 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · tag F0688
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-02-08
2024-01-17 Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · tag F0695
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-02-08
2024-01-17 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · tag F0761
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-02-08
2024-01-17 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2024-02-08
2024-01-17 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · tag F0561
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-08
2024-01-17 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-08
2024-01-17 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-08
2024-01-17 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-08
2024-01-17 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · tag F0921
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2024-02-08
2023-09-18
complaint survey
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · tag F0803
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2023-10-04
2021-05-14 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · tag F0688
G Actual harm that is not immediate jeopardy; isolated Deficient, Provider has date of correction
2021-06-07
2021-05-14 Provide and implement an infection prevention and control program.
Infection Control Deficiencies · tag F0880
F No actual harm, with potential for more than minimal harm; widespread Deficient, Provider has date of correction
2021-06-07
2021-05-14 Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · tag F0677
E No actual harm, with potential for more than minimal harm; pattern Deficient, Provider has date of correction
2021-06-07
2021-05-14 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · tag F0550
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-06-07
2021-05-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · tag F0684
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-06-07
2021-05-14 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · tag F0686
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-06-07
2021-05-14 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · tag F0690
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-06-07
2021-05-14 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · tag F0694
D No actual harm, with potential for more than minimal harm; isolated Deficient, Provider has date of correction
2021-06-07

Fines and payment denials

DatePenaltyAmount
2024-01-17Fine$36,559

Who owns and runs it

Every owner, officer and manager CMS lists, as filed. These are the names in CMS’s ownership record; anyone named in the ownership record can ask about it on the about page.

NameRoleShareSince
Consolidated Op Co., LLC
Organization
5% or greater direct ownership interest100%2020-05-01
Consolidated Health Holdings, LLC
Organization
5% or greater indirect ownership interest2020-05-01
Consolidated Health LLC
Organization
5% or greater indirect ownership interest2020-05-01
Ne Baker Holdings, LLC
Organization
5% or greater indirect ownership interest2020-05-01
The Stephen L. Rosedale 2012 Spousal Trust
Organization
5% or greater indirect ownership interest2005-06-28
C.R. Stoltz Irrevocable Trust
Organization
adp of the snf2005-06-28
Consolidated Health Holdings, LLC
Organization
adp of the snf2020-05-01
Consolidated Health LLC
Organization
adp of the snf2020-05-01
Heritage (Ohio) Mgmt Co LLC
Organization
adp of the snf2025-04-18
I. Rosedale Irrevocable Trust
Organization
adp of the snf2008-06-28
Ne Baker Holdings, LLC
Organization
adp of the snf2020-05-01
R.S. Wilheim Irrevocable Trust
Organization
adp of the snf2005-06-28
Ronald S Wilheim 2012 Spousal Trust
Organization
adp of the snf2008-06-28
Rosedale Family Investment Company, Inc.
Organization
adp of the snf2005-06-28
Rrw, LLC
Organization
adp of the snf2005-06-28
S.L. Rosedale Irrevocable Trust
Organization
adp of the snf2008-06-28
The Stephen L. Rosedale 2012 Spousal Trust
Organization
adp of the snf2005-06-28
Wilheim Family Investment Company, Inc.
Organization
adp of the snf2005-06-28
Heritage (Ohio) Mgmt Co LLC
Organization
operational/managerial control2005-06-28
Bartley, Kathryn
Individual
adp of the snf2022-01-03
Gregorin, Jason
Individual
adp of the snf2025-01-01
Romeo, Dominic
Individual
corporate officer2023-04-01
Stoltz, Charles
Individual
corporate officer2005-06-28
Wilheim, Ronald
Individual
corporate officer2005-06-28
Odenthal, Richard
Individual
individual is an owner, partner or trustee of any adp of the snf2025-04-18
Bartley, Kathryn
Individual
operational/managerial control2022-01-03
Gregorin, Jason
Individual
operational/managerial control2025-01-01
Groves, Donna
Individual
operational/managerial control2023-04-14
Romeo, Dominic
Individual
operational/managerial control2023-04-01

What changed

Nothing has changed in this record since it was first loaded. The next CMS refresh is the next chance.

Other nursing homes in Summit County

Same city first, then in CMS’s rating order; the order is CMS’s and nothing of ours.

Every nursing home in Summit County

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Source: Centers for Medicare & Medicaid Services, Provider Data Catalog (public domain), files dated 2026-08-01. Ratings are CMS’s; citations are state surveyors’ findings; nothing here is estimated or a recommendation. Verify this record yourself on CMS’s Care Compare page for this facility.